Privacy Policy

We only collect information that is needed to provide our services and respond to you:

• Information you give us: your name, surname, email address, phone number and message when you use our contact form, chatbot or request a quote.
• Business information: company details and project requirements shared during onboarding, hosting or development engagements.
• Technical information: IP address, browser type, device and pages visited, collected automatically through cookies and analytics tools.

• To respond to enquiries and provide the services you request.
• To manage accounts, invoicing and payments.
• To provide technical support and improve our website and services.
• To send service updates and, only where you have agreed, marketing communication.
• To meet our legal and regulatory obligations.

We do not sell your personal information. Your content remains secure and is never shared externally, except with trusted service providers who help us operate (for example hosting, payment processing and analytics) and who are bound to protect it, or where the law requires disclosure.

We use reasonable technical and organisational safeguards, including secure hosting and access controls, to protect your information against loss, misuse and unauthorised access. We keep personal information only for as long as needed for the purposes above or as required by law, after which it is securely deleted or anonymised.

You have the right to:

• Ask what personal information we hold about you.
• Request correction or deletion of your information.
• Object to the processing of your information or withdraw consent.
• Lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.

To exercise any of these rights, email us at info@blackprintinnovators.co.za.

Our website uses cookies to make the site work, remember preferences and understand how visitors use it. You can disable cookies in your browser settings, but some features may not work as intended.

We may update this policy from time to time. The "last updated" date at the top shows when it last changed. Continued use of the website means you accept the updated policy.